Return & Refund Policy

We strive to provide you with the highest quality experience. However, we understand that sometimes a return or refund may be necessary. Please read our refunds policy carefully to understand our guidelines and procedures.

  1. To be eligible for a refund, the following conditions must be met:
  • The item must be unused, unworn, and in its original condition.
  • The item must be returned within 30 days of the purchase date.
  • The original receipt or proof of purchase must be provided.
  1. Certain items are not eligible for refunds. These may include:
  • Sale items or items marked as final sale.
  • Personalized or limited time collaborations.
  • Items that are damaged, altered, or show signs of wear and tear not due to manufacturing defects.
  1. Refund Process To initiate a refund, please follow these steps:
  • Contact our customer support team within the specified time frame to request a refund.
  • Provide the order details, reason for the refund, and any supporting information or images, if applicable.
  • Once your refund request is approved, we will provide you with further instructions on how to return the item.

  1. The customer is responsible for the return shipping costs unless the return is due to a manufacturing defect or an error on our part. We recommend using a trackable shipping method to ensure the safe return of the item. Please retain the shipping receipt as proof of shipment.

  2. Upon receiving the returned item, our team will inspect it to ensure it meets the eligibility criteria. Once approved, we will initiate the refund process. The refund will be issued to the original payment method used for the purchase.

Please note that the processing time for refunds may vary depending on the payment provider and your financial institution. It may take several business days for the refund to reflect in your account.

  • In certain cases, we may offer exchanges or store credit instead of a refund. This will be determined on a case-by-case basis and subject to product availability.
  • If you receive a damaged or defective item, please contact our customer support team immediately. We will work with you to resolve the issue promptly, either by providing a replacement, a refund, or store credit.
  • We reserve the right to modify or update our refunds policy at any time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically.

If you have any questions or need further assistance regarding our refunds policy, please contact our customer support team. We are here to assist you and ensure your satisfaction with your purchase.

Last updated: 07/02/2023